ABOUT IWAQ

Leading the way in Aged Care and Disability Services for Multicultural Communities

Your Life Your choice

IWAQ provides aged and disability support services for under and over 65 year olds. It also provides respite care at our Salam Respite Cottage and additionally has settlement services for refugees and migrants. Call us today to discuss or needs.

IWAQ aims to help seniors to live their best life by putting them in the driver’s seat in goal setting, decision making and service planning. Every care or service plan is unique and is designed in conjunction with our clients, their loved-ones and designated health providers.

In order to ensure that you have sufficient information about what IWAQ offers and what level of service you require, IWAQ offers a free Initial consultation. This is provided because in keeping with the concept of consumer directed care we believe that sufficient information is required to enable consumers to make informed decisions about the level of care they require.

Free Initial Consultation

  • Meet with you individually or together with your family/support person/advocate
  • Discuss your needs and your funding package details
  • Provide you with information about IWAQ and its Host Provider Model
  • Provide you with an Information Kit
  • A written estimate of cost, including the fee structure and government subsidies explained. It will be personalised and provided to you prior to entering into any agreement.

OUR COMMUNITY

IWAQ continually hosts and conducts a number of events and projects aimed at meeting the changing needs of the community

SERVICES

IWAQ provides a range of services and programs which are tailored specifically to meet individual needs. It prides itself on being flexible and supportive to the needs of people from different cultures and different backgrounds.

OUR STAFF

IWAQ has a team of 92 Home Care Employees and 20 office staff all of whom have the appropriate qualifications, skills and commitment to deliver professional services to the community.

OPPORTUNITIES

IWAQ is well renowned for providing services that are both accessible and affordable . It aims to help seniors and people with a disability to live their best life by putting them in the driver’s seat in goal setting, decision making and deciding on the services that best suit their needs

GET IN TOUCH WITH US

Feel free to contact us

LATEST BLOG

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MEET OUR STAFF

Leading the way in Aged Care and Disability Services for Multicultural Communities

Galila Abdelsalam

Director The Director of IWAQ, Galila Abdelsalam, has a long history of involvement in the community sector, both in a volunteer and paid capacity. Galila has a Bachelor of Science from her home country of Egypt and is a qualified Cross-cultural train the trainer, Mental Health bi-lingual worker and Arabic speaking TIS contractor. She was […]

HananAl-Alawneh

Services Manager Hanan was appointed in 2014 to the role of services Manager which has overall responsibility for ensuring the quality of IWAQ’s service deliveryacross the community. Coming from a Palestinian background, Hanan moved to Australia in 2009 and worked in the Dental Technology field for 3 years before changing her career and starting a […]

Naima Estrada

Operations Manager Naima has been working for IWAQ in various roles since 2006. In her current role as IWAQ’s Operations Manager, she is responsible for the day-to-day operations of the aged care and disability programs and in ensuring the organisation’s reporting obligations, business outcomes and quality outcomes are met. Naima has a Bachelor of International […]

Maksood Osman

Human Resources Manager Originally from Zimbabwe, Maksood has been the HR manager at IWAQ since September 2013. He has a Bachelor of Business specialising in Human Resource Management and has been instrumental in implementing an online training system to upskill all of the staff working ion the aged care and disability services section of IWAQ. […]

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